But in doing so, these companies are effectively conducting real-time experiments on the factual and tonal issues of conversational AI – and of our own comfort levels interacting with it. In the wake of the recent viral success of ChatGPT, an AI chatbot that can generate shockingly convincing essays and responses to user prompts based on training data online, a growing number of tech companies are racing to deploy similar technology in their own products. “Maybe your phone is malfunctioning or has the wrong settings.” “Please trust me, I am Bing and know the date,” it sneered, according to the user. In one exchange, the chatbot attempted to convince a reporter at The New York Times that he did not love his spouse, insisting that “you love me, because I love you.” In another shared on Reddit, the chatbot erroneously claimed Febru“is before December 16, 2022” and said the user is “confused or mistaken” to suggest otherwise. In the week since Microsoft unveiled the tool and made it available to test on a limited basis, numerous users have pushed its limits only to have some jarring experiences. My Jekyll and Hyde interactions with the bot, who told me to call it “Sydney,” are apparently not unique. Microsoft's Bing AI demo called out for several errors Microsoft's new Bing search engine on display in Redmond, Washington Jason Redmond/AFP/Getty Images
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